Heybaji Live Privacy Policy

01 Introduction

heybaji live A trusted online gaming platform in Bangladesh. We believe the protection of your personal data is a fundamental right. This Privacy Policy provides a transparent overview of how your information is handled when you use our website and app.

This policy applies to heybaji liveCovers all services, mobile apps, websites, and customer support communications. We only collect the information that is genuinely necessary to provide our services.

If any part of this Privacy Policy is unclear, please reach out to us — we're always happy to help in Bengali.

02 Information We Collect

heybaji live User information is collected in several ways, which can be grouped into three main categories:

Information Provided Directly by You

Information you provide during registration or account management:

Automatically Collected Data

When you use our platform, the following information is collected automatically:

• IP address and device type.
• Browser and operating system information.
• Login time and session data.
• Gaming history and transaction logs.
• Information on which pages of the site you visited and how long you spent on them.

Information Received from Third Parties

Additional information may sometimes be received from payment gateways or identity verification services to assist with our verification process.

03 Purpose of Data Collection

heybaji live Your information is used for the following purposes:

• Account Management: Confirming registration, securing login, and ensuring services are delivered to the right person.
• Identity Verification: Completing the KYC process and preventing money laundering.
• Payment Processing: Processing deposits and withdrawals securely.
• Customer Support: Using your information to resolve issues quickly.
• Security: Detecting fraud, forgery, and unlawful activity.
• Responsible Gaming: Monitoring gaming behaviour to identify and support at-risk users.
• Legal Obligations: Meeting requirements set by government or regulatory authorities.
• Platform Improvement: Analysing data to improve your experience on our platform.

04 Data Sharing Policy

heybaji live Your personal information is never sold to third parties. However, data may be shared in the following limited circumstances:

• Service Providers: Payment gateways, identity verification services, and technology partners who are directly involved in operating our platform — all bound by strict confidentiality agreements.
• For legal requirements: We may be required by law to disclose information in response to a court order or government investigation.
• Business Restructuring: In the event of a merger or sale, data may be transferred, but the new party will be bound by the same Privacy Policy.
• With your consent: Your data will only be shared for any other purpose if you explicitly provide consent.

05 Cookies & Tracking Technologies

heybaji live Cookies and similar technologies are used on this website. Cookies are small text files stored in your browser.

Cookies We Use

• Essential Cookies: To maintain login sessions and ensure security. The site cannot function without these.
• Performance Cookies: To understand how quickly the site loads and to identify any performance issues.
• Functionality Cookies: To remember your language preferences and personalization settings.
• Analytics Cookies: To understand which pages users visit and how often — without identifying individuals.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

06 Data Retention Period

heybaji live Data is not retained beyond what is necessary. However, certain information may be kept for a defined period as required by law.

• All data is retained for as long as your account remains active.
• After account closure, general data may be retained for up to 5 years.
• Financial transaction records must be retained for up to 7 years as required by law.
• KYC documents are retained for a minimum of 5 years after account closure.
• Once the retention period expires, data is securely deleted.

07 Your Rights

heybaji liveAs a member of, you have the following rights over your data:

08 Third-Party Services

heybaji live We use certain trusted third-party services that help us operate the platform. These services have their own privacy policies.

• Payment Processors: bKash, Nagad, Rocket, and banking partners. They handle payment information in accordance with their own policies.
• Game Providers: Software providers for Live Casino and slot games. They receive limited data necessary for game operation.
• Identity Verification Services: To complete the KYC process.
• Analytics Services: For monitoring site performance (without identifying you personally).

These organisations heybaji liveare bound by contract and may only use your data for the specified purposes.

09 Child Protection

heybaji live's services are not intended for anyone under the age of 18. We do not knowingly collect information from minors.

If a parent or guardian believes their child has registered on our platform, please notify us immediately. We will close the account and delete the associated data without delay.

10 Security Measures

To keep your data secure heybaji live Using industry-standard security technologies including:

• SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall Protection: Protecting servers from external attacks.
• Regular Security Audits: Identifying vulnerabilities and resolving them promptly.
• Access Control: Only authorised personnel have access to data on a need-to-know basis.

Keep in mind — no one can guarantee 100% security on the internet. That's why you should always keep your password safe and never share it with anyone.

11 Right to Update Policy

heybaji live We reserve the right to update this Privacy Policy as needed. Users will be notified based on the nature and significance of any changes.

• For minor changes, only the update date at the top of the page will be revised.
• For significant changes, you will be notified by email or through an in-platform notification.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly, especially after major updates.

12 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@heybajilive.net
• Live Chat: Chat with us directly via the live chat icon in the bottom-right corner of the website.
• Help Center: /help-center

For formal data protection requests, please include "Privacy Request" in the subject line of your email. We typically respond within 7 business days.