Step-by-step solutions to common issues are listed below.
How to Create a New Account
heybaji liveOpening an account is quick and easy. You can register in just 2 minutes using your mobile number or email. Go to the registration page, enter your name, mobile number, and password. You'll receive an OTP code — enter it and your account is ready.
Please note that your account must be verified before you can make a withdrawal. Upload a copy of your National ID or passport and verification will be completed within 24 hours. Each person may only hold one account.
What to Do If You Forget Your Password
On the login page, click "Forgot Password". Enter your registered mobile number or email address. A reset link or OTP will be sent to you. Use it to set a new password. The whole process takes just 3–4 minutes.
For a strong password, use a combination of uppercase letters, lowercase letters, numbers, and symbols — at least 8 characters long. Avoid using your date of birth or phone number as a password.
How to Make a Deposit
heybaji liveDeposits can be made via bKash, Nagad, Rocket, or bank transfer. After logging in, click the "Wallet" or "Deposit" button. Select your payment method, enter the amount, and complete the payment using the number and reference code shown on screen.
Deposits are usually credited within 5–15 minutes. If it takes longer than 30 minutes, contact us via live chat with a screenshot of the transaction. The minimum deposit is ৳200 and the daily maximum is ৳50,000.
Withdrawal Process
Your account must be verified before you can withdraw. Go to the "Withdraw" option, enter the amount and your payment number. Funds are typically transferred to your mobile banking account within 1–3 hours. Bank transfers may take 1–2 business days.
One thing to keep in mind when withdrawing — bonus funds are held separately and cannot be withdrawn until the wagering requirements are met. However, real money can be withdrawn at any time. The minimum withdrawal amount is ৳300.
Tips for Using the Site on Mobile
Most users in Bangladesh access the platform from their smartphones heybaji live use it. The site is fully mobile-responsive, so it works great right from your browser even without a dedicated app. For the best experience, use Chrome or Firefox.
Clear your browser cache occasionally for faster load times. Live games run better on Wi-Fi than mobile data. Keep your phone plugged in while playing, as live games can drain your battery quickly.
How to Keep Your Account Secure
Account security is essential. Never share your password with anyone. Avoid logging in over public Wi-Fi. Change your password every 30 days. Enabling two-factor authentication (2FA) gives your account an extra layer of protection.
If you suspect unauthorized access to your account, change your password immediately and notify our support team. heybaji live's support team will act quickly to help secure your account.
How to Redeem a Bonus
To claim a bonus, first make sure the offer is still active. Enter the promo or voucher code in the designated box at the time of deposit. The bonus is usually credited to your wallet instantly. If it doesn't appear, wait 5–10 minutes.
Wagering requirements mean you need to place a certain amount in bets before a bonus can be withdrawn. For example, a ৳100 bonus with an 8x requirement means you need to wager ৳800. Once met, the bonus converts to real funds. Bonuses typically expire within 7–30 days.
